Q and A’s see below
Restaurant Booking Policy.
Robotazia is open 12pm – 9pm, Tuesday to Sunday.
In fairness to all our guests we have a £5 per person booking fee.
This is deducted from your bill at the end of your meal.
We request a deposit of £5 per head, because we are reserving a table and therefore making it unavailable for other customers.
Unfortunately, we have had experiences in the past where we have held tables for guests and no-one has ever arrived – it is not fair on our other diners that we have to turn them away because we are fully booked.
In order to ensure that you
receive the best level of service from us, and we do ask that once you have secured a reservation at a particular time that you adhere to that time.
If a reservation is made then the table is yours for the whole of service and we do not normally ask you to vacate a table.
However, should you arrive more than 15 minutes after your booking time without forewarning, then you may lose your table to another group.
We would respectfully ask that you are ready to be seated at the time of your reservation. Should you arrive after your booking time, we may need to hold you back to a later time to ensure the best possible level of service to all our guests.
It is essential that we are notified of any specific dietary requirements prior to your visit to ensure that we can cater for you appropriately. If you have not informed us at the point of booking, please contact us to discuss your requirements with a member of our team.
Tables are allocated on the day by the restaurant team and although we will do everything we can to allocate a table in your preferred area of our venue, we cannot always guarantee this
The restaurant’s continued viability relies on reservations being honoured by our customers, and adequate notice being
given of any changes or cancellations.
Accordingly, the following applies:
1. We reserve the right to charge a cancellation fee for any booking that is cancelled, or if numbers are reduced without prior notice. Eg. If a booking is made for 6 people £30 and only 4 attend, 4 deposits will be refunded only = £20.
2. For all bookings, you must notify us of a cancellation or any changes to the number of guests at least 24 hours prior
to your booking.
3. The booking fee of £5 per person will not be refunded for any bookings changed or
cancelled within this 24 hour notice period.
4. The cancellation fee reflects the cost incurred by Robotazia in terms of staffing, food, and any lost revenue as a result
of turning away other potential bookings.
How long is my table available for?
During our busy periods your time with us is limited to 1 hour 30 minutes.
How fresh is our food?
Our chefs prepare our food from scratch every day, and try and offer a variety of mouth watering dishes. We will vary the menu from time to time and have weekend specials which we will publicise on our social media channels.
Is the venue accessible to disabled?
Our venue is on the ground floor and level, with room for wheelchairs at designated tables and has disabled WC facilities.
Do you have space for childs buggies?
We have a parking area for several buggies and space at many tables to park them alongside.
There are 8 of us can we book two tables close together?
Current government Covid19 rules forbid us from from splitting same groups into two tables